Canada Recording Region is Now Live
We've just launched a new recording , processing & storage region: Canada or CA1.
The new region joins the already existing EU and US regions (EU2, US1, US2) and is composed of:
- an ingestion server handling streamed and uploaded recordings
- a processing server that handles the transcoding, the push to storage, webhooks, etc.
Both servers mentioned above are located in Toronto and hosted by DigitalOcean.
If you choose to store the recordings on Pipe's complimentary storage, the recordings will be pushed to an Amazon S3 bucket in the AWS Canada Central region (Montreal). Direct URLs for recordings hosted on this bucket will look like this: https://ca1-addpipe.s3.ca-central-1.amazonaws.com/ACCOUNT_HASH/RECORDING_NAME.mp4. CDN URLs through Amazon CloudFront are also available.
The new region is available to all Pipe accounts.
Switching to the new Canada region
The new region is opt-in so nothing changes - like receiving webhooks from a new IP - in existing implementations. You can select the Canada region when creating a new environment or by editing an already existing environment from your account dashboard. The option is in the Region drop-down.
We plan to integrate the new region into the Auto-detect option. Having it in the auto-detect pool will let Pipe route users to the new region when their location ( based on the user’s IPv4 IP) is closer (in terms of latency) to this region than others. When we do, there will be a separate announcement beforehand.
New IP & Docs
The new region also comes with a new IP that will push recording to your storage and will fire webhooks calls towards your infrastructure: 165.227.38.98 .
The documentation has been updated to reflect the availability of the new region.
Importance of the new region
The CA1 region joins our effort to provide good service across multiple geographical regions.
The new CA1 region will help Canadian companies comply with local data & privacy laws and it will provide faster connections (upload times) for users in Eastern Canada.
Also, Canada has a recently renewed adequacy decision under the GDPR from the European Commission, which means our EU clients should be able to more easily use this region than for example the US regions.
