Product Updates The Pipe Platform Achieves Security and Compliance Milestone with SOC 2 Type I Attestation We're thrilled to announce that we’ve successfully completed our first SOC 2 Type I audit for the Security Trust Services Criteria and received our SOC 2 Type I report. The
Product Updates The US1 Region Processing Server Will Soon Switch to a New IP We are preparing to roll out a new processing server in the US1 region to replace the existing one. This server will have a new IP (167.99.173.235). The rollout will
Product Updates Introducing New Storage Fees Pipe has always offered complimentary storage as an option for the recordings made with the Pipe recorder. However, higher storage comes with higher costs, so moving forward we will introduce new storage fees
Product Updates New Warning For Low Microphone Input Volume Yesterday, we rolled out a new desktop recording client build, which includes a new near real-time warning for when the microphone input is detected as very low. The microphone input value is evaluated
Product Updates New Animation for the Microphone Input We've been looking at ways to minimize the number of recordings we receive with no sound or sound that's too silent to hear. In this respect, the 1st update
Product Updates Outline Positioning Feature for the 2.0 Recording Client You can now add an outline to the desktop recording client to help users better position their head & body when making a video recording. There are 3 shapes to choose from and
Product Updates Integrating The Pipe Recorder With React Via NPM We’re excited to announce the release of our new NPM package, @addpipe/react-pipe-media-recorder, which integrates the Pipe recording client directly into React projects. Why Use React With Pipe? Integrating media recording infrastructure
Product Updates Control what PII Data is Collected We're introducing a new feature that lets you directly control what PII (personally identifiable information) data Pipe will collect and store together with each recording. This new feature sits alongside the
Product Updates Canada Recording Region is Now Live We've just launched a new recording , processing & storage region: Canada or CA1. The new region joins the already existing EU and US regions (EU2, US1, US2) and is composed of:
Product Updates Recording The Webcam And The Screen At The Same Time Introducing Screen Recording With Camera: Taking Screen Recording to the Next Level Until now, our video recording capabilities were limited to capturing either a camera feed or a screen/window, but never both
Product Updates Building the Best Camera & Microphone Selector Why We Need a Camera & Microphone Selector Historically, with our browser-based desktop recording client, we've relied on the browser features for the user to choose their audio and video recording
Product Updates Important Announcement: EU1 Will Stop Accepting New Recordings on the 1st of August 2023 After introducing the EU2 region and migrating from EU1 to EU2 in the Auto-all distribution mechanism, it is now time to say goodbye to EU1. Starting with the 1st of August 2023, the
Product Updates Responsive Desktop Recording Client Over the past few weeks, we've worked together with our new colleague Alexandru on two related front-end tasks: 1. The ability to specify the CSS length unit for width in the
Product Updates Support for Explicit FTP over SSL/TLS Yesterday we've rolled out support for FTPS (Explicit FTP over SSL/TLS) to the Pipe Platform. This means that our customers can now transfer recording files to their final storage location
Technology Amazon S3 Object URLs When we push a file to your Amazon S3 bucket, Amazon will generate a (private) https link (named Object URL) for the file. The link is available in the AWS Management Console for
Product Updates Important Announcement: the EU2 region will replace EU1 in Auto-all The EU2 region has been introduced on the 1st of September 2021. It's now time to phase out the EU1 region. 1st step The 1st step is to replace the EU1
Product Updates Simple Region Switching Guide: EU1 to EU2 This is a blog post version of a Google docs we shared with our clients when we introduced the EU2 region. In September of 2021 we rolled out a new files processing region
Product Updates A New Dropbox Integration We've just rolled out a new way to push recordings and their associated files to Dropbox. This new integration is simpler - it does not require you to create your own
Product Updates New Feature: Export Recording Data A new feature has been rolled out today: the ability to export the recording data on your Pipe account as .csv. The feature is available to all accounts (trial, PRO, Standard, etc.) in
Product Updates Price Increase for the PRO Plan and Old Grandfathered Subscriptions Our last subscription price increase was on the 1st of October 2017. Since then, we've put in almost 5 years of work into the Pipe platform. We've added CDN
Product Updates A Proper Sign In With Google Implementation I believe we're at the 3rd iteration of our Sign In With Google mechanism. I think this time, we finally got it right. It started as a privacy related task. We
Product Updates Updates to Pipe’s Terms of Service We’re updating our Terms of Service. The updates should make it easier to understand what to expect when you use the service. There are no significant changes. Here's what changed:
Product Updates A 5x Increase In Our Platform Limits We've substantially increased some of the limits on the Pipe Platform. 5x Daily Recording Limits The daily recording limits have been introduced during the early months of the 2020 Pandemic for
Product Updates Inline HTML5 Desktop Recorder on Safari on iOS Pipe’s HTML5 desktop recorder can now be used inline on Safari on iOS/iPadOS 14.3+. The move is part of our effort to provide desktop-like inline recorders on mobile devices. Almost
Product Updates Beta Support for Safari on macOS Safari took us on a wild ride this past year. After Flash support was removed in Safari 14, we were left with no way record video in Safari. The MediaStream Recording API (needed
